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Requesting Health Records

Section 181.102 of the Texas Health and Safety Code

  • Sec. 181.102.  CONSUMER ACCESS TO ELECTRONIC HEALTH RECORDS.  (a)  Except as provided by Subsection (b), if a health care provider is using an electronic health records system that is capable of fulfilling the request, the health care provider, not later than the 15th business day after the date the health care provider receives a written request from a person for the person's electronic health record, shall provide the requested record to the person in electronic form unless the person agrees to accept the record in another form.

  • (b)  A health care provider is not required to provide access to a person's protected health information that is excepted from access, or to which access may be denied, under 45 C.F.R. Section 164.524.

  • (c)  For purposes of Subsection (a), the executive commissioner, in consultation with the department, the Texas Medical Board, and the Texas Department of Insurance, by rule may recommend a standard electronic format for the release of requested health records.  The standard electronic format recommended under this section must be consistent, if feasible, with federal law regarding the release of electronic health records.

Contacting the Texas Behavioral Health Executive Council

Who is the Texas Behavioral Health Executive Council?

  • The Texas Behavioral Health Executive Council (“Council”) was created by the 86th Legislature in 2019 following consecutive reviews of its member boards by the Sunset Advisory Commission. The Council consists of the Texas State Board of Examiners of Marriage and Family Therapists, Texas State Board of Examiners of Professional Counselors, Texas State Board of Examiners of Psychologists, and the Texas State Board of Social Worker Examiners.

  • What is the agency mission and philosophy?

  • The mission of the Council is to protect and promote the welfare of the people of Texas by ensuring that behavioral health services and social work practice are provided by qualified and competent practitioners who adhere to established professional standards.  This mission is derived from the duly enacted statutes governing each regulated profession, as well as the law creating the Council, and supersedes the interest of any individual or special interest group.

  • How do I contact the agency?

  • Investigations/ Complaints: 800-821-3205

  • Contact Page: https://bhec.texas. gov/contact-us/

Filing a Consumer Complaint with the
Office of Attorney General’s Consumer Protection

Who is the Office of Attorney General’s Consumer Protection?

  • The Office of Attorney General champions liberty and justice for Texas.

What is the agency mission and philosophy?

  • We protect Texas consumers by accepting complaints, filing civil cases in the public interest and educating Texans on how to spot and avoid possible scams.

How do I contact the agency?

Frequently asked questions

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